The IT leadership team for a Fortune 300 consumer packaged goods (CPG) company saw an opportunity to reenergize IT employees around their important role in the company
Both external and internal pressures created a sense of urgency for the IT function to reinvent itself as a true thought leader and solutions provider within the business
This new strategy triggered phased organizational changes that required significant cultural and change communications across a span of 12-18 months
We worked with the IT leadership team to develop a simple and compelling story of the need for change that they shared with both IT employees and business partners
We built an infrastructure of communication processes and tools to help the leadership team consistently and credibly share information with its employees and business partners
We created two-way communication through Town Halls, surveys and leadership discussion guides, which helped ensure organizational changes were understood and adopted over time
In one year, opinion surveys indicated a 13 point increase in IT employees' belief that leadership at the company has communicated a vision of the future that motivates them
Recent Town Hall survey results indicated more than 80 percent of IT employees believe the Leadership Team is positioning IT to succeed